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FAQ

Q: Is the Winpopup LAN Messenger using Client/Server or Server-less architecture?

A: It uses both methods. It works fine without server, but it will connect to server automatically if you install server in your network. So the server is NOT necessary, but it provide some extra features: authorization, offline messages and subnets compatibility.


Q: How do I add users to winpopup's list of contacts?

A: You don't have to add them. Winpopup automatically detects all the users that are currently running Winpopup LAN Messenger on their computers. Everyone who has Winpopup LAN Messenger installed and running will appear on the recipients list automatically.


Q: We have a network of N people - and one of them is continually out of contact - we can see him on the contact list but when we send him a message a message comes upthat no connection can be made - he can send us messages and quite often after he sends us a message we can then send him a message but after a short time he goes out of contact again?

A: "Have fixed it - the antivirus had a program block on Winpopup"


Q: Can I use OfficePopup on networks with multiple network segments (subnets) or over VPN?

A: Yes, you can, but server is required.


Q: I would like to use Winpopup LAN Messenger for broadcasting announcements only. How can I prevent employees from sending messages?

A: No, you can not use it in such way. See the OfficePopup instead (it has this feature).


Q: What should I do before I purchase Winpopup LAN Messenger?

A: You should download the free Trial version. It allows you to see all the features of OfficePopup in action and also see if it works well on your company's network.


Q: How can I purchase additional licenses if I would like to install Winpopup LAN Messenger on more computers?

A: Simply purchase additional licenses from our order page.


Q: How do i find my registration keys?

A: You need to send request (please include orders details: q-ty, OrderID etc.) to us by using this form.